Shipping Policy

Effective Date: June 1st 2025
Last Updated: June 7th 2025

Thank you for supporting the mission of HXHM Enterprise. All of our products—whether symbolic apparel, sacred journals, or printed listening guides—are made to order through trusted print partners. Below is everything you need to know about how your items are produced and shipped.

1. Fulfillment Time

Each item is made to order upon purchase. Standard production times vary by product type and fulfillment partner:

  • Apparel & Merch (via Printify or Printful): 2–7 business days

  • Books & Journals (via Lulu): 3–5 business days

You will receive a confirmation email once your item ships, including tracking details when available.

2. Shipping Time & Carriers

After fulfillment, shipping time depends on the destination and carrier. Estimated delivery windows are:

  • United States: 3–7 business days

  • International Orders: 7–21 business days

Carriers may include USPS, FedEx, DHL, or other local partners depending on location and item.

3. Shipping Rates

Shipping costs are calculated at checkout based on item type, weight, and delivery location. Some products may ship separately if they are fulfilled by different vendors.

4. International Shipping

We offer international shipping to most countries. Please note that import duties, taxes, and customs fees are the responsibility of the customer and are not included in our prices or shipping charges.

5. Shipping Delays

While we strive for timely delivery, occasional delays may occur due to:

  • High order volume

  • Global supply chain disruptions

  • Customs clearance

  • Natural or political events

We will keep you updated if significant delays arise.

6. Incorrect Addresses

Please double-check your address at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete shipping information.

7. Lost or Stolen Packages

If your package is marked as delivered but cannot be located, we recommend:

  1. Verifying your address

  2. Checking with neighbors or your local post office

  3. Contacting us at contact@hxhmusic.com

We'll do our best to help, though we cannot guarantee replacements for lost or stolen items without evidence of carrier error.

Contact Us

For any shipping-related inquiries, please contact:
HXHM Enterprise LLC
1050 East Flamingo Road, Suite 107 #1716
Las Vegas, NV 89119
Email: contact@hxhmusic.com